Waitlist Software for Any Business
Waitlist app & software for any business with a line
Let customers join your online waitlist, wait anywhere, and get a text when it's their turn.
Free plan available 14-day free trial No credit card required
Waitlist software trusted by thousands of businesses
- Locations
- 2,000+
- Customers served
- 30M+
- Free plan · no contracts
- $0
Who It's For
A digital waitlist for every kind of business
If your customers wait their turn — for a stylist, a provider, a service desk or a counter — TablesReady replaces the line with a text message.
Salons & barbershops
Take walk-ins without a packed lobby. Clients check in online and get a text when their chair is ready.
Personal services →Clinics & health care
Patients wait in their car or nearby instead of a crowded waiting room, and you text them when the provider is ready.
Health care →Retail stores
Manage in-store service lines, appointments and pickup orders, and text shoppers when it's their turn.
Retail →Government offices
Swap take-a-number tickets at DMVs, permit counters and public service desks for a virtual line.
Government →Pharmacies
Customers shop or run errands while they wait, then get a text when their order is ready to pick up.
Pharmacy →Car service centers
Text customers when their vehicle is ready — no more phone calls or intercom announcements.
Car service →Entertainment & events
Keep lines moving at attractions, venues and events while guests enjoy the rest of the experience.
Entertainment →And many more
Restaurants, campuses, repair shops, nonprofits, hotels and dozens of other industries run their waitlist on TablesReady.
All industries →How It Works
How the TablesReady waitlist system works
No hardware and no app for customers to download. Set up in minutes from any tablet, phone or computer.
Customers join your waitlist
At the front desk, by scanning a QR code, from your website, from Google, or by sending a text. Name and phone number are all you need.
Text them when it's their turn
One tap sends a customizable SMS. Customers can reply to confirm, cancel or ask a question, so you're never chasing a no-show.
Track waits and plan staffing
See wait times, peak hours and customer traffic so you can staff for your busiest days.
Online Waitlist
An online waitlist customers can join from anywhere
Customers can add themselves to your waitlist before they arrive or the moment they walk in. They see their estimated wait and their live place in line, so they don't need to hover by the front desk.
- QR code check-in at your door or front desk
- Waitlist sign-up embedded on your own website
- Text-to-join: customers text a number to get in line
- Self-service kiosk mode on a tablet
- Join from Google Search and Maps with Reserve with Google
Text Notifications
A digital waitlist that texts customers when it's their turn
Tap once to let a customer know you're ready for them. Messages are fully customizable, so you can tell them which counter to go to, what to bring, or link to your website and social pages while they wait.
Customers can reply to confirm or cancel, and your staff can chat with them by two-way text without using a personal phone.
Learn more about customer messaging
Waitlist Management
Waitlist management tools your whole team can use
Everything stays in sync across every device at your location, so front desk, floor staff and managers see the same line.
Estimated wait times
Quote accurate waits automatically and show customers where they are in line.
Walk-ins and appointments together
Run walk-ins, appointments and reservations on one list, with automatic text reminders. Appointments & reservations.
Waiting room display
Show the live waitlist on a TV or monitor so everyone can see the line move. Part of our queue management software.
Works on any device
Runs in the browser on tablets, phones and computers, with real-time sync and unlimited users on paid plans.
Analytics and exports
See wait times, traffic and peak hours in easy charts, and export your data for deeper analysis.
Your brand, not ours
Customize messages and customer-facing pages with your logo and colors, in multiple languages.
Why Switch
Replace sign-in sheets, pagers and crowded lobbies
A waitlist system that uses the phone your customers already carry.
| TablesReady | Paper sign-in sheet | Pagers | |
|---|---|---|---|
| Customers can wait anywhere | ✓ | ✗ In the lobby | Within pager range |
| Join online before arriving | ✓ | ✗ | ✗ |
| Customers can reply or cancel | ✓ Two-way texting | ✗ | ✗ |
| Estimated wait times | ✓ Automatic | Best guess | Best guess |
| Wait-time and traffic reports | ✓ | ✗ | ✗ |
| Hardware to buy and replace | None | None | Pagers and chargers |
Customer Stories
Businesses of every kind run their waitlist on TablesReady
Rated 4.7 out of 5 on Capterra.
“TablesReady has improved the customer service experience at our dealership. TablesReady allows customers to walk and ride loaner bikes knowing that the completion of their service is a cell phone page away.”
“Excellent product. It is easy to use and train! I love how responsive support is when needed. Highly recommend TablesReady!”
“Since we started using TablesReady we've actually been more profitable. We don't have as much of a backlog and we're able to service vehicles a lot quicker. Then we're able to make a little more money off the vehicle.”
Pricing
Waitlist software pricing
No contracts, no setup fees, and no hardware to buy. Start free or try any paid feature for 14 days.
Free
$0/month
150 messages / mo
- Digital waitlist & self check-in
- Customizable text notifications
- Embed on your website
- Up to 100 parties
Starter
from $39/month
1,000 messages / mo
- Everything in Free
- Two-way texting
- Predicted wait times & analytics
- Basic reservations, unlimited users
Business
from $79/month
1,000 messages / mo
- Everything in Starter
- Online bookings & table management
- Square & Google integrations
- SMS automations & geofencing
Trial includes up to 150 texts · No credit card required · Compare all plans
Frequently asked questions
What is waitlist software?
Waitlist software replaces paper sign-in sheets, take-a-number tickets and crowded lobbies with a digital waitlist. Customers give their name and phone number — at your front desk, from a QR code, on your website or by text — and get a text message when it's their turn. TablesReady also gives you estimated wait times, two-way texting and wait-time analytics, all in a web browser on any device.
How does an online waitlist work?
You share a link, a QR code or a text-to-join number. Customers enter their name and phone number, see their estimated wait and their place in line, and get a text when you're ready for them. If their plans change they can reply to cancel, so your list stays accurate. Your staff can still add walk-ins by hand from any tablet, phone or computer.
What kinds of businesses use TablesReady?
Any business where customers wait their turn: salons and barbershops, clinics and health care offices, retail stores, government offices, pharmacies, car service centers, attractions and event venues, and restaurants. More than 2,000 locations use TablesReady. See all industries.
Is TablesReady a waitlist app, a waitlist system or a waitlist service?
Whatever you call it — waitlist app, waitlist system, waitlist program or waitlist platform — TablesReady is cloud-based waitlist software that runs in your web browser, so there's nothing to install. Your staff use it on any tablet, phone or computer, and your customers interact with it through text messages and a simple web page.
Do customers need to download an app?
No. Customers get standard SMS text messages and can join your waitlist from a web page, a QR code or a text message. There's no app to download and no account to create.
How much does waitlist software cost?
TablesReady has a free plan that includes 150 messages a month. Paid plans start at $39/month with no contracts or setup fees. You can also try TablesReady free for 14 days — the trial includes up to 150 texts and doesn't require a credit card. See pricing.
Can I take appointments as well as walk-ins?
Yes. Walk-ins, appointments and reservations can share the same list, and TablesReady can send automatic text reminders before an appointment. Online booking is included in the Business plan. Learn about appointments.
Does TablesReady integrate with other tools?
Yes. TablesReady connects with Square POS, Reserve with Google, Stripe and Zapier, and offers an API and webhooks for custom integrations. See the pricing page for which plans include each integration.
Ready to replace your line with a text?
Set up your online waitlist in minutes. Join 2,000+ locations that let customers wait anywhere.
Start Your Free 14-Day Trial